We appreciate your business and want to make sure that we were able to meet your expectations. Therefore we ask that you please take a few minutes (less than 5 - we promise!) to answer the following questions based on your experiences of working with us over the course of your recent web design/development project. Your responses, comments and suggestions are greatly appreciated.
1. How satisfied were you with our ability to understand your web design & development requirements at the start of your project?
2. How satisfied were you with the information contained in the Service Outline and Cost Estimate document you were provided?
3. How satisfied were you with the level of communication throughout the course of your project?
4. How satisfied were you with the waiting time for having any questions addressed?
5. The project was delivered within the timeframe your were advised at the start of the project:
6. The project was delivered according to your specifications
7. How satisfied are you with your finished website?
8. How satisfied are you with the following characteristics of our service?
9. How likely are you to recommend our web design/development services to others?
10. Overall, how satisfied are you with your experience of using our company for your web design/development project?
11. Do you have any suggestions to improve our services?
12. Would you like somebody to contact you to discuss any aspects of our services with you in further detail?
